Your client-facing teams know the numbers. We train them to hold their ground when the client pushes back.

Pitch and client communication training for relationship managers, advisers and leaders in banking, wealth management and investment.

CPD MemberMember of The CPD Certification Service

The rooms we prepare your people for

01

Pitching to high net worth clients and winning the mandate

02

Presenting complex numbers so a client understands them first time

03

Staying composed when a client challenges fees, performance or risk

04

Investor and stakeholder meetings where the answer has to be short

What we deliver

Programmes are built around your team, your clients and the conversations they actually have. Every session is live practice: your people run real scenarios, a trainer pushes back the way a client would, and they get direct feedback before trying again.

Formats: half-day and full-day workshops, multi-session programmes and 1:1 coaching, for groups of 12 to 25. Most finance clients start with Business growth or Leadership clarity.

Results

A UK private bank

NPS 100

Pitching pilot for relationship managers, followed by three more two-day cohorts

NatWest Group

200+

Client-facing professionals trained across several cohorts

Royal Bank of Scotland

70

Retail banking managers trained

Fairway Capital

£300m

Communication training for the leadership team, which went on to raise £300 million for its third fund

In their words

“Highly recommend. Gordon and Fred’s delivery is exceptional, and it’s not every day you finish a course feeling like true value has been added. This was one of those courses.”

Billy Gibson
Director

Why us

Our trainers have been the expert in that room themselves, from private banking at JP Morgan to Frederick’s pitch on The Apprentice, rated the best in the show’s history. Every programme is tailored to your team, your clients and your products. The feedback is direct and actionable, so your people use it in their next client meeting. That is why our training is rated NPS 100.

Questions

Do you deliver in-house for banks?

Yes. We run sessions at your offices or a venue you choose, in London and across the UK.

Can you tailor the scenarios to our clients and products?

Yes. We agree the scenarios with you before the programme, so your people practise the conversations they actually have.

How many people can take part?

Workshops work best for 12 to 25 participants. For larger teams we run several cohorts.

How do we measure progress?

Programmes can start with a baseline on Scenara, our AI practice platform, and we track progress through feedback, observation and a final review.

Tell us the room your team needs to win

Or just email us at hello@leadershipcommunicationgroup.com. Tell us who your team is, what they present and where it isn’t landing, and we’ll reply with an honest view.

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