A two-day pitching programme for client advisers at a UK private bank. It started as a pilot and grew into three more cohorts, after every delegate who gave feedback scored it 9 or 10 out of 10.
Net Promoter Score
Every delegate who responded would recommend the programme
Delegate responses
Every one scored the course 9 or 10 out of 10
Cohorts delivered
A pilot, followed by three more two-day cohorts
The bank’s advisers know their clients and their products inside out. What it wanted was for them to pitch the bank with confidence on the spot, and to flex when a prospect pushes back.
For most of the group, pitching out loud in front of colleagues and senior people was well outside their comfort zone.
Two days of live pitching. Delegates pitched to the room in scenarios they hadn’t seen in advance, took challenge from our trainers, got feedback straight away and went again.
The pace was fast, but the room felt safe to get things wrong in, so people pushed themselves further than they expected to.
“Highly recommend. Gordon and Fred’s delivery is exceptional, and it’s not every day you finish a course feeling like true value has been added. This was one of those courses.”
Billy Gibson, Director
From the anonymous feedback forms after each cohort.
“The best training session the Bank has ever provided.”
“Best training I've ever had by a million miles.”
“Uncomfortable comfort. Took me out of my comfort zone yet in a way that was safe, and the feedback, both positive and opportunity for improvement, was fantastic. We were all rooting for one another.”
“Facilitators were absolutely fantastic, incredible advice, stuck to time, fast paced (but not too fast), so relevant. Best training I've had in years at the bank.”
“Not knowing what was coming simply added a massive impact to the sessions.”
“Everyone needs this!! All of the frontline.”
Or just email us at hello@leadershipcommunicationgroup.com. Tell us who your team is, what they present and where it isn’t landing, and we’ll reply with an honest view.
